Korbitec Inc. (“Korbitec”, “we”, “our”, “us”) recognizes the importance of your right to privacy and wants you to be familiar with how we collect, use and disclose any personal information that individually identifies you and our commitment to meet our obligations under applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website/mobile site (collectively, the “Site”) and our products, including xchangedocs (collectively, the “Products”). This Privacy Policy is incorporated into and forms part of our Terms of Use and other related standard contracts, which outline the terms and conditions you agree to when using our Site and Products. We will only collect, use and disclose your personal information in accordance with this Privacy Policy.
By using our Site and Products and supplying your personal information, you acknowledge that you have read and understood this Privacy Policy, and you agree and consent to the collection, use, disclosure and other processing of your personal information as outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Site or Products or supply your personal information to us.
Personal information means any information about an identifiable individual. Anonymous data means data that is not associated with or linked to any individual’s personal information or will not easily permit the identification of individuals (“Anonymous Data”). Korbitec does not consider personal information to include Anonymous Data. The types of personal information that we may collect include, but is not limited to:
We collect, use and disclose your personal information in order to provide you with our Products. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable law. We will only use the personal information that we collect for the purposes for which it was collected. We collect your personal information for the following purposes and in accordance with applicable law:
We may collect your personal information when you voluntarily provide it to us by using our Site and Products or from third party sources. For example, we may ask you to provide personal information if you:
We also collect information from the devices that you use to access xchangedocs. This includes IP addresses and the type of browser and device you use and certain identifiers associated with your devices. Your devices may also transmit location information to xchangedocs.
We limit the collection of personal information to that which is necessary to fulfill the purposes identified in this Privacy Policy and we collect, use and disclose your personal information only in accordance with this Privacy Policy.
Your personal information will not be used without your consent for purposes other than those for which it was collected or in accordance with applicable law. From time to time, we may wish to use personal information for new or additional purposes, in which case we will amend the Privacy Policy to include these new or additional purposes and will obtain your consent through your continued use of our Site and Products.
We may generate Anonymous Data from personal information collected through the Site and Products by removing information that makes the data personally identifiable to an individual. Such Anonymous Data includes, but is not limited to, information we collect from your use of our Site and Products. For example, if you use the xchangedocs Product, we also collect usage information related to how you use xchangedocs, including actions taken such as uploading, sharing, downloading and viewing Artefacts. We use this information to facilitate ongoing improvements and enhancements to xchangedocs. We also collect information from the devices you use to access xchangedocs. We may use this Anonymous Data and aggregated data for any reasonable purpose subject to applicable law.
We retain your personal information only for as long as we need it to fulfill the purposes for which it was collected, to ensure your compliance with our Terms of Service, and to comply with our legal obligations.
We may disclose your personal information to service providers, data processors and other third parties (collectively, “Third Parties”) that help with our operations and Site and Products including, without limitation, for customer services, our business operations, including monitoring and analyzing Site activity, and operating and maintaining the Site. Such Third Parties may only use your personal information for the purposes described in this Privacy Policy.
We may also disclose your personal information in the following limited circumstances:
As discussed above, we may engage Third Parties to perform certain services on our behalf and to otherwise provide the Products. We have taken commercially reasonable steps to require that these Third Parties store and process personal information on servers located in Canada.
As you interact with this Site, we may use automatic data collection technology and services that record and collect information that identifies your computer, tracks your use of this Site and collects certain other information about you and your surfing habits. This data collection technology may include cookies, web beacons and other similar devices on this Site to enhance functionality and navigation for our visitors.
A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit a site. Web beacons and tags are small strings of code that are used in conjunction with a cookie and allow us to record activity on our Site. Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on this Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize this Site and improve your experience at our We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Site a user visits; and (iv) other sites a user visited before visiting our Site.
We may also employ cookies and action tags (also known as single pixel gifs or web beacons) to collect information about your use of, and activities on, our Site for our use but also for use by third parties that serve advertisements about Korbitec on other sites you may visit. For instance, we may use Third Party programs/services, such as AdWords run by Google Inc. (“Google”) to serve advertisements on our behalf across the Internet. These Third Party program/services may collect information about your visits to our Site. In addition to the information about your visits to our Site, Third Parties may also use the information about your visits to other sites to target advertisements for services available from Korbitec.
You can set your internet browser up so that you are notified when cookies are stored, you can decide in each individual case whether you want to accept cookies, or you can refuse to accept any cookies. However, if you do not accept cookies, you may be restricted in how you are able to use our Site. You can delete cookies that are already stored on your hard disk at any time. You will find more details on how to do this in the operating guide for your Internet browser program.
As described above, you may be able to set your browser to refuse cookies. If you refuse cookies you may still receive online advertising, but it may be less personalized.
We maintain technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information that you provide to us is exchanged on a secured server. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
We take reasonable steps to verify your identity before granting you access to your account on our Site, however, you are solely responsible for maintaining the secrecy of your username, password and any other account information. We also take reasonable steps to ensure that our employees are aware of the importance of maintaining the confidentiality of personal information and that unauthorized persons do not gain access to personal information that we have disposed of or destroyed.
You may request access to your personal information which we may hold by contacting us at the contact information set forth below, and we will respond within the time periods provided for under applicable law. We will need to verify your identity before providing you with the personal information we hold about you. There is no cost for such access request unless you require copies of records. We may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
You may request to update and change your personal information at the contact information set forth below. We will endeavor to correct or complete any personal information which you advise us is inaccurate or incomplete. Where appropriate, the amended information will be transmitted to third parties having access to such information.
If you are using the xchangedocs Product, you can erase or delete at any stage, all or some of your Artefacts in your xchangedocs account through your operation of the software.
As part of signing up to receive the Products, you may have also opted in to receive email communications from us. If you opted-in to receive such communications, we may use the information to: communicate with you regarding our products, Products and promotions; provide you with other information that you request; and/or improve our product and service offerings.
You will always have the opportunity to "unsubscribe" from receiving any of our e-mail or other communications at any time and we will ensure that our e-mails include instructions on how to unsubscribe if you no longer wish to receive future e-mails from us. We provide an on-going opportunity to unsubscribe or opt-out of contact by us by accessing our Site or by e-mail to dpo@kobitecinc.com or at the following telephone number: 1-800-340-3234, extension 301.
If you decide to unsubscribe, we will only contact you (i) for the purposes allowed under applicable law; (ii) to send you notices of changes to our Privacy Policy; or (iii) to receive Product related messages.
We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. We will post the most current version on our Site and we will indicate at the top of this page the date this Privacy Policy was last revised. Your continued access or use of this Site after any such changes constitutes your acceptance of the Privacy Policy as revised.
By using our Products and providing us with your personal information, you agree that Korbitec may collect your personal information and you voluntarily consent to the collection, use, disclosure and transfer of your personal information in accordance with this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use our Site or our Products or provide us with any personal information. If you do not understand the nature, purpose and consequences of us collecting, using and disclosing your personal information, please do not use our Site or our Products or provide us with any personal information, and contact us at the contact information set forth below so that we can address your questions or concerns.
Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified in this Privacy Policy at any time by contacting us at the contact information set forth below. If you refuse or withdraw your consent, you acknowledge that we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.
We welcome your feedback. If you have questions, comments or concerns about this Privacy Policy, or would like to do any of the following:
Please contact us at dpo@korbitecinc.com or at the following telephone numbers: 416-363-1650 or 1-800-340-3234, extension 301 and we will endeavour to get back to you promptly. You may also wish to write us at the following address:
8 King Street East, Suite 1200
Toronto, Ontario
ON M5C 1B5
Attention: Privacy Officer
Effective: July, 1 2019
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